Nomis Article

How To Design An Eshot Campaign

Ian Williams and Sotira Petri By Sotira Petri
F & A Director
Published: July 20th, 2007
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On opening up your email today, how many email advertisments did you just discard without opening up? Quite a lot...

In today’s current climate of SPAM, eShotting or mass emailing has become an art and a science. It has also become a controversial battleground. Previously you were able to send out eShots and people would open them regardless; now because of viruses, worms, Trojans etc. people have lost trust and therefore the task of marketing your services and offerings via email has almost become an up-hill battle. Furthermore, invasive techniques, in other words eShots that try and aggressively sell to the end user are pretty much deleted straight away. The eShot that is more readily received is one that is informative; one that masquerades the sale of a product in the form of a newsletter or press release for example. Here people feel that they are being educated rather than being ‘violently pulled out of crowd by a sales representative and told you must buy this’.

One of the main issues regards acceptance of eShots is the design. Please do not belittle eShot design; it may look simple but creating the right effect is definitely anything but. Sending out eShots that have been created in anything but a ‘web design’ package (an eShot is nothing more than an email-able web page), a couple of images and some text will not work. It will be classed as amateur and cheap. Invest, employ the services of a professional to design you a template, specific to your company, not one that has been used by umpteen others and is easily recognised as been so, that you can, later on, change the text without having to spend more money.

Creating An Effective Eshot

Instant Success - In short there is no such thing as instant success even with direct marketing and so you should treat email marketing with the same attitude. Though you may see positive results from individual email campaigns in the long run, it is the prolonged campaign that will produce dividends. We have seen evidence of customers keeping archives of email newsletters and eshots for future reference who open up eshot months after first sending out.

Corporate Branding - Eshot Design is a direct method of getting your corporate branding to your potential clients. A continuous period of marketing will keep your brand awareness close to potential customers. Designing eshots to reflect your corporate branding is important in differentiating your email from the multitudes of others.

Judging Intervals - Being bombarded with emails from one entity is more likely to prove an annoyance and is the greatest reason why someone who may have opted into your email programme moves your emails straight to trash.

Permission based - What defines a good email campaign from a spam based email is the end user. It is always necessary to be aware of customer's and client's feelings on being sent emails. If you have terms and conditions you should let your customers know how you use their contact details. You should always respect the recipient's request to be removed from recieving emails in the future. Negative marketing with regards to email campaigns is harder to combat and easier if avoided.

Business Details - If you don't already know, in the UK, it is a legal obligation to put business details of companies in all correspondances, inlcuding emails and websites. If you are a registered company then details of your registered address need to be given. This is also good advice in giving more trust and credence to your e campaign and differentiating you from that SPAM email.

Value - This is perhaps the most important. The eshot that delivers the hard sell is more likely to be discarded, an eshot that delivers value is more likely to be read and more importantly continue to be recieved in the future. Most successfull emails offer syndicated content via RSS feeds to useful articles or blogs. Getting on side is probably one of the most important aims of a email campaign.

Nomis Advice: Don't Opt For the Cheap Option

INVEST, DO NOT eShot on the cheap. It will cost you more in the long run. Bad eShots can create a negative vibe as much as a good eShot can create a positive one.

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