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Respond on-the-fly to maximise your wins

Sales Force Automation (SFA) with Maximizer CRM helps sales executives and sales teams meet and exceed revenue targets, and build profitable relationships for long-term success. Maximizer CRM 10 makes it easy for your teams to work together more effectively, access information from anywhere, and make a positive impact with prospects and customers.

Key Benefits of Maximizer CRM Sales Force Automation

• Gain real visibility into sales performance to guide your team
• Maximise sales productivity with the tools they need to move deals forward anytime, anywhere
• Implement proven, repeatable sales processes for step-by-step success
• Leverage existing technologies for on demand desktop, web and PDA access, and continuity with Microsoft® Office and Outlook integration.

Build Rewarding Relationships with a Complete View of the Customer

• Fully Integrated CRM: In one central interface, see all of your important sales, marketing, and customer service & support details such as deals in progress, marketing campaigns received, and open cases.
• Access Anywhere: Get up-to-the-minute information from anywhere: in the office, at home, anywhere using a web browser, through a BlackBerry, Windows Mobile, Palm, or any handheld deviceⁱ .
• Microsof Outlook® & Exchange Integration: Automatically synchronise contacts and calendars back and forth with Outlook. Even collaborate and book meetings with non-Maximizer CRM users with integration with Microsoft Exchangeⁱⁱ .
• Microsoft® Office Integration: Use Maximizer CRM with Microsoft Word for proposals & letters and Excel® for importing and exporting data.
• Territory Management: Effectively manage territories, reassigning accounts when teams change, automatically routing leads and accounts based on territory rules.

Monitor Productivity & Accurately Forecast Sales

• Daily Dashboard: Visualise in progress, won, and lost deals with the Daily Dashboard, even accessible directly from your Windows desktop through Vista gadgets.
• More out-of-the-box reports: Over 175 standard reports including sales pipeline funnel, lead summary, and opportunity analysis, to manage your team more effectively.

Collaborate to Ensure Success

• Sales Opportunity Management: Apply your sales methodology and processes to increase your win ratio. Rate success factors and decision-makers for an accurate probability of close.
• Time & Task Management: Manage your time and collaborate with the multi-user calendar. Assign tasks to others to ensure no task is forgotten, and use Action Plans to set a series of tasks to ensure success.
• Lead Management: Assign leads and ensure immediate follow-up.
• Partner Relationship Management: Assign leads and opportunities to partners in real-time through the web-based Partner Portal¹ .

Automated Processes & Alerts

• Use Workflow Automation³ to monitor your staff and act quickly.
• For example, automatically be notified in real-time when leads aren't followed up in a timely manner, when deals are lost or other critical incidents.

Access Up-to-the-Minute Reference Information

• Document Management: Give staff access to updated collateral in one central location to reference and send to customers.
• Knowledge Baseⁱⁱⁱ : Stay informed about product tips and issues.

Manage Orders and Quotes

• Save time: Create estimates and orders directly from Maximizer CRM with built-in quote and order management or using out-of-the-box accounting integration.
• Accounting Link for QuickBooks® and Dynamics GP (Great Plains)^iv: service your customers faster with up-to-date information on credit limits and balances directly in their Maximizer CRM customer record.

i	For details on Windows desktop and Web Access options, and BlackBerry, Windows Mobile, Palm synchronization and wireless access options and pricing, please contact Maximizer Software.
ii	Integration with Microsoft Exchange Server requires MaxSync add-on product (additional fees apply).
iii	Knowledge Base is included with Enterprise Edition, and available as an add-on with Group and Professional Editions.
iv	Integration with Intuit QuickBooks or Microsoft Dynamics GP (formerly Great Plains ) requires Accounting Link add-on product (additional fees apply).