Partner Relationship Management
Collaborate and Sell. Maximise Partner Success.
Exchanging information about customers, sales opportunities and marketing activities with a network of resellers can be complex and time-consuming. Help your employees and partners handle leads faster, collaborate more effectively on deals, and improve sales forecasting with Maximizer CRM Partner Relationship Management—through the web!
Streamline lead distribution, forecasting and targeted marketing
- Assign leads to partners, complete with automatic email alerts to retrieve leads through the web.
- Improve the accuracy of your forecasting and sales pipeline reports. Allow resellers to view, update, and add new sales opportunities.
- Get customer feedback through partners and make more informed decisions.
Empower partners with online access to critical answers and solutions
- Give your partners the answers they need through a web-based Knowledge Base.
- Give partners access to a calendar of partner-related activities.
Help partners provide better customer service
- Let your partners issue new service cases, view cases in progress, and modify existing ones.
- Automatically notify partners about the status of cases in progress, resolutions, or specific case actions.
Provide safe, secure access to confidential information
- Let partners create their own web login, complete with automatic password retrieval.
- Save time with partner profile updating online.
Customise Your Partners' Experience
- Customise the partner experience, including custom windows, tabs, tool bars, and menus.
- The Customisation Suite lets you leverage industry standards, code examples, and an easy-to-use
- interface for IT professionals i .
i Customisation Suite is an add-on product with additional license fees.