eCommerce
Take Sales, Marketing, Service, and Orders Online.Attract more prospects, sell more products and boost customer service by leveraging online experiences. With Maximizer CRM 10 web and order management solutions, you’ll grow your business—around the clock and around the world. Exploit the full capabilities of Maximizer CRM 10 by integrating your website with your customer relationship management processes.
Generate and Assign Online Leads
Turn anonymous web visitors into leads.
- Create online forms for leads, polls and event registration and automatically import any field.
- Assign leads quickly and send email notifications to the assigned sales person or partner.
Broaden your sales channel and lower your cost of sales with a self-hosted online store, complete with an online catalogue.
- Provide product information, prices, and tax and shipping calculations in multiple languages and currencies for your diverse customer base.
- Increase your deal size by up-selling online with product cross-links.
- Process and manage all orders including credit card transaction through the built-in Order Desk.
- Give customers the ability to track their orders online with web-based Customer Access i.
- Protect your customer’s security and your company against fraud with SSL encryption.
- Create personalised web experiences integrated with your CRM processes using the Customisation Suite ii.
- Empower customers to resolve their own issues with online access to your searchable Knowledge Base.
- Enable self-service through the web – to check on the status of outstanding cases iii.
ii Customisation Suite is an add-on product with additional license fees.
iii Requires Customer Access, which is an add-on product with additional license fees.
Web and eBusiness